Tascall Terms of Service

Effective Date: September 2025

Welcome to Tascall Pty Ltd (“Tascall”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our VoIP services, website, and related telecommunications offerings. By signing up or using our services, you agree to be bound by these Terms.

Service Overview

Tascall provides VoIP-based phone systems tailored for Australian small businesses. Services may include:

• Hosted PBX and SIP trunking

• Call routing, voicemail, and call recording

• Hardware provisioning and support

• Web-based management portals

Eligibility and Account Registration

To use our services, you must:

• Be at least 18 years old

• Provide accurate business and contact information

• Maintain the confidentiality of your account credentials

You are responsible for all activity under your account.

Billing and Payments

• Services are billed monthly in advance unless otherwise agreed

• Payment is due within [X] days of invoice

• Late payments may incur fees or service suspension

• All prices are in AUD and include GST unless stated otherwise

Fair Use and Acceptable Conduct

You agree not to:

• Use services for unlawful, abusive, or fraudulent activity

• Resell or redistribute services without written consent

• Interfere with network integrity or security

• Violate Australian telecommunications laws or spam regulations

Tascall reserves the right to monitor usage and enforce fair use limits.

Service Availability and Support

We aim to provide reliable service with minimal downtime. However:

• Scheduled maintenance may occur with prior notice

• Emergency outages may happen due to technical or external factors

• Support is available via [email/phone] during business hours

Privacy and Data Handling

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

Intellectual Property

All content, branding, and software provided by Tascall remain our intellectual property. You may not copy, modify, or distribute our materials without permission.

Limitation of Liability

To the extent permitted by law:

• Tascall is not liable for indirect or consequential damages

• Our total liability is limited to the amount paid by you in the last 3 months

• We do not guarantee uninterrupted or error-free service

Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website and take effect upon publication. Continued use of our services indicates acceptance of the updated Terms.

Contact Us

For questions or concerns:

Tascall
Email: [email protected]
Phone: 0400959177