We've got a plan...

To save you time
To save you money
To provide you with total flexibility

At Tascall, we've always been there for small business. We are one after all! That's why we offer a range of voice and data plans that are unrivalled in terms of cost-effectiveness, flexibility and efficiency.

How do we do it?

By offering a choice of "pooled" or "banked" plans for ultimate flexibility.

Our "Pooled" Plans:

Each SIM on an account contributes its data allowance to a shared pool, which is then accessible by any or all other SIMs on the account.

One shared data pool means convenience and flexibility. Heavy users can draw from the pool, with lighter users unaffected.
No wasted data - heavy users can draw from the pool while light users are unaffected
Unlimited calls & SMS means predictability - no surprises or bill shock.
Simplified administration - one plan, one pool, one GST invoice
Scalable & Flexible - Great for teams with mixed or fluctuating user numbers
International calling included on most voice plans, to hundreds of countries
Premium service - we use Telstra's 4G and 5G networks, so no need to shop low-cost, low-quality providers anymore!

Prices are ex GST, billed at the beginning of the month.

Critical Information Summary

Our "Banked" Plans:

Each SIM on an account has its own (non-shareable) data allowance. Unused data each month is "accumulated" for use later.

No waste - unused data rolls over each month for later use, so you always get to use what you paid for
Predictable costs - unlimited calls and SMS means no bill shock
Flexible Usage - heavy months are covered by the data you saved in lighter months
Business ready - one GST Invoice means efficiency, budget predictability and time savings
No stress - forget worrying about low data levels and monthly expiry dates
Premium service - we use the Telstra 4G and 5G networks meaning maximum coverage and service quality

Prices are ex GST, billed at the beginning of the month.

FAQs

How can Tascall plans be cheaper than the parent telco?

Tascall delivers the same reliable coverage as the Telstra mobile network, but at a fraction of the price, because we operate as a Mobile Virtual Network Operator (MVNO).

This means we buy wholesale access and pass the savings on to you—without the overheads of retail stores or premium branding. You still get unlimited calls and texts, generous data allowances, and local Tasmanian support, all without paying for extras you may never use.

What about 4G vs 5G? Is that the catch?

While 5G is great for ultra-fast downloads and heavy streaming, most everyday tasks—like browsing, social media, video calls, and non-4K streaming—run perfectly on 4G.

In fact, 4G speeds often exceed 50 Mbps in many areas, which is more than enough for Netflix, Zoom, and gaming. So unless you’re downloading massive files or need ultra-low latency for specialized apps, 4G gives you the same experience at a lower cost. We leverage that fact in our range of plans so you save money on service that you don't need.

What about area coverage?

We use the Telstra 4G and 5G network infrastructure, so coverage is currently the best in the country.

Will I need a new device?

No, your current 4G or 5G device will be fine.

But we can also source some of the best devices internationally, including the awesome units / brands that some telco's and super-stores can't afford you know about!

Is there a contract?

No. You can cancel any time within your billing period without early termination fees.

Are there any sign-up fees?

No, but there is a $8ex activation fee for each service on an account, to cover the SIM and setup

Do you offer international calls?

Yes. Our plans offer UNLIMITED calls to a wide range of countries. Check our CIS page for details

How do i switch from another provider?

It's simple:

1. Sign up for your new Tascall plan

2. Receive your new SIM (or e-SIM)

3. Reboot and enjoy your new cheaper and better service!

NOTE: Activating a Tascall service takes just minutes in most cases, but "porting" your existing number from another carrier may take upto 24 hours (don't worry, there will be no downtime during that period)

How do I pay?

We invoice you (or deduct via direct debit) on the 1st of each month, for services consumed / provided in the previous month.

For a critical information summary (CIS) please click here or visit https://tascall.au/cis

What if I have an issue or complaint?

The first step is to contact us via our support page or call 0400959177.

If unresolved, you can contact the Telecommunications Industry OImbudsman (TIO) on 1800 062 058 or visit tio.com.au

How many SIM cards can be in a data pool

You can assign up to 300 SIM cards in your account, into a pool. NOTE: Pooled SIMs are fixed to their assigned pool and cannot be transferred to another pool.

What happens if I exceed my data limit?

Banked Plans: You can order add-ons in a range of sizes, either automatically or manually

Pooled Plans: Auto top-ups are available in 10GB blocks. These apply to the pool, not individual SIMs.

NOTE: Usage alerts are triggered at 50%, 80%, and 100% of pool capacity, so you always know where you stand.

What speeds can I expect with Tascall?

4G Plans: Up to 100/100 Mbps.

5G Plans: Up to 150/150 Mbps or 250/250 Mbps depending on tier.

NOTE: these speeds are quoted “best effort” — no guaranteed SLAs, but consistently strong in metro areas.

Do voice plans include calls and SMS?

Yes. All our voice plans include UNLIMITED standard national calls, SMS AND MMS.

Can i bank more than 1000GB?

No, the limit for an individual SIM is 1000GB (500GB for the B15 plan)

What happens if I downgrade or cancel my service?

Banked Plans: Any stored unused data is lost if you downgrade to an ineligible plan, port out, or terminate.

Pooled Plans: Pools reset monthly; unused data does not roll over.

Are the SIM cards physical or e-SIM?

We provide both physical and e-SIMS.

What about International Roaming?

We offer International Roaming packs. These can be enabled / disabled on request so you're never subject to "bill shock" or daily penalties like some telcos.